Frequently Asked Questions:

Question: How do you make reservations to a show?

Answer: We now have online ticket sales! You can purchase tickets by clicking the ticket button on the home page, or visit nlt.booktix.com. You can still give us a call at 919-934-1873 to reserve your tickets. We will return your call to make arrangements for payment. If you wish to wait and pay at the door when you check in at the box office, you will be charged the “at door” price instead of the “advanced” price. Will call tickets will be held at the box office prior to show.

If you reserve “at door” tickets, we reserve the right to release your tickets if you have not checked in and paid by 10 minutes before show start.

Question: What if I can’t make the show?

Answer: If you purchased online/ahead of time, we can issue a refund or exchange your tickets for another night (if there is availability) with enough notice. We ask that you give us a call at least 4 hours prior to show start so that we have time to make the necessary changes and release tickets to the public.

If you called and reserved to pay “at door”, we would also like to have you call and cancel so we can make sure to release any tickets to those waiting for tickets to become available. Same for season members and flex ticket users, give us a call and we will move your reservation or cancel if you cannot reschedule. (no refund for flex or season ticket cancellations)

We want everyone to get a chance to see a show and if you give us advance notice when you need to change/cancel, we can make sure no seat goes unnecessary empty.

Question: What is the physical address of the NLT?

Answer: Our physical address is:

104 South Front Street
Smithfield, NC 27577

Question: Where is the best place to park?

Answer: You can find parking on the one-way street, in front of the NLT. Also, in the spirit of community, the Centenary United Methodist Church, which is located across the street from NLT, has graciously allowed us the use of their parking lot during showtimes.

Question: Do children or senior citizens get special pricing?

Answer: Prices are the same for all ages:

Musicals:
$20.00 in advance* ● $25.00 at the door

Non-musicals:
$15.00 in advance* ● $18.00 at the door

(* plus fee for advance purchase.)

Question: How do you buy season tickets or flex tickets?

Answer: You can purchase season memberships and flex tickets online by visiting our online ticket sales. Or you can go to our “Forms” page, under “Contact”. There you will find a PDF of our season brochure and just a membership order form. Print off a copy, fill out the information box at the bottom corner, and mail the form and your payment to:

Neuse Little Theatre
PO Box 1832
Smithfield, NC 27577

Season tickets are available for sale until the first production of the season is closed. Flex tickets are available for sale all season long.

Question: I have season tickets, so how do I get my show tickets online?

Answer: If you purchased your season tickets online, you should have been sent an email with a link. If you set up an account at the time you purchased your membership, you should be able to log in and redeem your tickets. If you purchased by mail or in person, you should have received an email when your information was added to the system. If you do not have that email, you can email or call us and we can send another to you. See the step-by-step instructions on how to redeem season tickets when you have an account.

Question: What about accessibility for individuals who require special accommodations?

Answer: We can accommodate up to 106 guests, including two reserved wheelchair seating areas inside the theatre, and a wheelchair ramp outside. We also have bariatric seats available upon request. Additionally, we are equipped with a special type of sound system for use by people with hearing aids called a Hearing Loop.

Just make a special note when purchasing online or be sure to let us know when you call to reserve. We will do our best to accommodate your request.

Question: I’ve always wanted to be on stage. Can I audition and what should I expect?

Answer: Yes! You can audition. We love new people, and we are completely volunteer organization, so we are always looking for new talent. Auditions are posted prior to each production. We post them here on our website as well as on social media pages.

Auditions vary depending on the director, but typically you will arrive at the theatre on the scheduled audition date, fill out an audition form, have your picture taken, and cold read excerpts from the script (meaning you don’t have to memorize/learn anything) with other people auditioning. Audition forms are available to fill out in advance on the forms page.

Musicals also require anyone auditioning to sing at least 16 bars of a prepared song (accompaniment may be available and a capella is allowed as well), and usually some movement exercise/dance/choreography will be taught (wear comfortable clothes and closed toed shoes). If monologues or other requirements are necessary, they will be announced on the audition notice.

Question: Why a log cabin?

Answer: The Hut (as we call her) was built in 1934 as part of the WPA work project. It was originally built as the American Legion Post, and hosted Smithfield High School dances and other community events until the 1970s. The Town of Smithfield purchased the building when the American Legion no longer needed the cabin. Neuse Little Theatre performed their first production in the building in 1988, and in the mid-90s the Hut became the permanent home of NLT. Thanks to the generosity of the Town of Smithfield.

Question: What is there to do in town while I’m here?

Answer: There are lots of things to do in Smithfield if you want to spend the day/weekend. We recommend visiting Downtown Smithfield Development and the Johnston County Visitor’s Bureau for ideas and information about events and local spots. We have shopping, museums, restaurants, movie theaters and the greenway. Lots to do and see in the area. Come spend some time with us!

Question: I want to have an event at the amphitheater stage. How do I rent/reserve the River Stage?

Answer: The Neuse River Amphitheater stage is part of Smithfield Parks and Recreation, and they keep the calendar for availability and control cost of use. Their contact information is on their website,
call (919) 934-2148 or visit Smithfield Recreation and Aquatic Center in person.

Question: Your building is perfect for the event I want to hold. How do I rent/reserve the Hut?

Answer: It is very rare that we have the availability to rent our stage. We are almost always either actively in rehearsal or performances. When we are not, we are usually building set or in the middle of getting ready for our next performance. You can email us, or phone (919) 934-1873 to inquire about dates that would be free. Be aware, our space has a permanent stage and seating, so it is not really a good space for dancing, receptions, or mingling. We recommend going to our photos page of the building to see what the inside looks like.